"As an analyst, I run between the business and the solution providers, acting as a liaison between the two. I study situations, listen to complaints, research possibilities, and re-state the desired outcome. In some ways a Business Analyst is like a translator, able to communicate in a user's language and technical language. A Business Analyst is also a politician, trying to offend no one."

From
"What?How? Business Process Education Centre stephanie@whathow.co.za
Business Engineer for Customer Focused Organisations, Trainer and Consultant"